Hydra Product Support

Hydra Management Support

Hydra Management Support ensures your investment and performance in Hydra is optimised. It offers peace of mind that your software investment will always be effectively supported now and in the future. Through our partner network we also provide dedicated international and global coverage that many large customers require.

Expert technical and application advice.
Efficient and effective resolution of any system issues.
Ability to plan implementations and upgrades.
Dial-in Access to client sites for quick diagnosis.
Access to Web Site support for fault reporting, downloads, uploads etc.
Quick response to service calls.
Comments and suggestions response.
Monthly statements.

How to Contact Support

Telephone +44(0) 1937 543 313

Email support@hydra-management.com

Visit the Customer Support page.